I am a private customer, how can I buy from you?

As a wholesaler we mainly sell to professional customers. Sales to private customers are made through our network of distributors, which you can find here, or during the open days we organize in our showroom two or three times a year.

However, if you cannot find a distributor in your region and your needs meet our minimum order of 2000 euros, you can contact us via this form.

Products from the “Lighting“, “Clearance” and “AD Gallery – Editions” collections can be ordered by private individuals on our website with no minimum order.

I am a private customer and would like to visit your showroom

Our showroom is open to private customers only during the Open Days (2 to 3 times a year) or by appointment if you wish to come with your architect and have a project. However apart from the Open Days we apply a minimum order of 2000 €.

I would like to receive your invitations for the open days and cultural events, how can I do this?

Just send us a message via this form. Your details will remain confidential, we do not send any commercial emails.

Do you deliver worldwide?

Yes, we do. To find out more, contact us via this form, indicating the destination address and the product you are interested in. Delivery costs are at the recipient’s expense and vary according to the criteria of each forwarder and volume of the order.

What are your lead times?

The delivery of products in stock requires between 1 day and 3 weeks depending on the carrier and the destination. Bespoke furniture requires an average 3-month lead time.  The delivery costs are at the recipient’s expense and vary according to the criteria of each forwarder and volume of the order.

What should I do if I receive a damaged item?

Our items are packed with the utmost care. However, if an item arrives damaged, this is the responsibility of the carrier and should be reported to them upon receipt of the product, with photos. Ideally, you should unpack your package in front of the driver. Otherwise, we suggest you write on the delivery note: “subject to unpacking” and indicate any damage to the packaging.

Our furniture is old, and may have marks, evidence of its previous life (traces, dents, knots in the wood, roughness and irregularities…). These cannot be considered as defects.

Is it possible to collect the goods directly from your showroom?

Yes, by appointment from Monday to Friday. If you buy the products online, this option will be offered to you in the delivery terms. You will have the possibility to select a pick-up slot 72 hours later.

The product I am interested in is sold out. Can I have the same one?

Our products are old and unique, therefore no two products are identical. However, it is possible to find similar products with slight variations in texture, patina or size.

Where do your products come from?

Most of our products come from China, India and Indonesia. However, Thierry Grundman does source in other countries, including France. The origin of each item is indicated in its description.

Will I receive exactly the same product as in the website picture?

For furniture, with the exception of stools and some benches, you will of course receive the product selected in the photo. However, there may be a slight difference in color due to the colorimetry of the screens.

As far as some of the decorative objects are concerned, we will select for you an object very similar to the one in the photo. However, there may be a slight difference in texture, patina or size.

I want to cancel or modify my order.

If your order has not yet been prepared, you can still cancel it. If the deadline has passed, you will not be able to cancel your order.

  1. Click on “My orders” in your customer account.
  2. Select an order by clicking on “View order”.
  3. Click on ‘Cancel Order’ if you wish to cancel an entire order, or ‘Cancel Item’ if you wish to cancel a single item.

To modify or add an item to your order you can contact us by e-mail at info@atmospheredailleurs.com

Tracking my package

As soon as your order leaves our warehouse, we will send you an email confirming that your package has been dispatched with a tracking link so you can follow the delivery. If you already have your order tracking number, please visit your carrier’s website:

If you do not have a tracking number you can contact us by e-mail at info@atmospheredailleurs.com

How do you work with professionals?

We offer specific prices to decoration professionals, retailers and prescribers (shops, architects and interior decorators, hotels and guest houses, etc.). Our minimum order value is €600 excluding VAT for online purchases and €1,200 excluding VAT for purchases made directly in our showroom. We do not require a minimum turnover, however we reserve the right to evaluate the number of resellers in a given area.

Also, we do not require a specific RRP.

Please contact us for more information.

Do you offer specific rates for professionals?

Yes, we offer two types of rates : the basic rate for retailers and prescribing agents (stores, architects, decorators….), and the basic rate + 20% for other professionals.

To check our prices retailers and prescribers can open a professional account on our website. Once it is approved by our team, you will be able to access the wholesale price of each product excluding tax.

Other professionals can contact us by e-mail at info@atmospheredailleurs.com or via this form.

What are your shipping methods?

We ship orders upon receipt of payment. The delivery of products in stock requires between 1 day and 3 weeks depending on the carrier and the destination. Bespoke furniture requires an average 3-month lead time.  The delivery costs are at the recipient’s expense and vary according to the criteria of each carrier and volume of the order.

I would like to receive your catalogue with prices

We do not have an exhaustive catalogue with prices, except for lighting fixtures and products from our editions, because we have more than 10,000 unique old pieces in stock. We invite you to create a professional account on our website to access the professional prices of each product or contact us by e-mail at info@atmospheredailleurs.com or via this form.

In addition, we can source or manufacture bespoke furniture from reclaimed wood according to your needs.

I would like to visit your showroom

Our showroom is open to professionals by appointment only from Monday to Friday from 9.30am to 5.30pm. To make an appointment, log in and go to “Book an appointment” in your profile (available only for professional clients).

Is it possible to collect goods directly from your showroom?

Yes, you can do so by appointment from Monday to Friday from 9.30am to 5pm. If you buy the products online, this option will be offered to you in the delivery details. You will be able to select a pick-up slot 72 hours later.

What if I receive a damaged item?

Goods travel at the recipient’s risk.

Our items are packed with the utmost care. However, if an item arrives damaged, this is the responsibility of the carrier and must be notified to him upon receipt of the product, with photos. Ideally, you should unpack in front of the driver. Otherwise, we suggest that you write on the carrier’s voucher: “subject to unpacking” and indicate any damage to the packaging.

As our furniture is old, it may contain marks, evidence of its previous life (traces, dents, knots in the wood, roughness and irregularities…). These cannot be considered as defects.

Do you organize specific events for professionals?

Yes, we organize two VIP days per year, exclusively for our professional customers on the Tuesday and Wednesday before the MAISON&OBJET show. To attend this event, you just have to subscribe to our invitations and make an appointment. The guided shopping tour lasts 2 to 3 hours.

We are also present at every MAISON&OBJET show in Paris.

I would like to receive your invitations for the VIP days, how can I do so?

If you have not yet subscribed to our newsletters, please contact us via this form.

I would like to buy your products as a professional but cannot come to your showroom. What should I do?

You can create a professional account on our website and make online purchases. However, we have more products in the showroom than on the website, so you can also contact us via this form to ask for information on the products you are looking for. Our sales team will make a selection and send you the photos, dimensions and prices.

It is also possible to request a virtual sourcing tour in our showroom via this form with a minimum order of 600 euros excluding VAT and delivery costs.

I would like to reserve an item for a customer but I am not sure of the purchase yet. Is it possible to place an option on an article?

Yes, it is possible. However, the maximum duration of the option must not exceed one week.

I have a hotel project or a house refurbishment that requires furniture with specific dimensions. Can you do a product search for me?

Yes, we can. We particularly enjoy assisting architects or project owners in the early stages of their projects and search specifically for them. Tell us what you need, and we will find treasures to suit your taste and budget. The delivery time can be several months. For further information, please contact us via this form.

I wish to buy a full container load (FCL). Is this possible?

Yes, you can. Per container you’ll save 20% for a 20 ft container and 30% for a 40 ft container.

Please make a list of your needs, Thierry Grundman will then send you photos, dimensions and prices of all the items for validation. Once the container has been loaded, a lead time of 4 to 8 weeks should be considered depending on the shipping and destination ports. For further information please contact us via this form.

Where do your products come from?

Most of our items come from China, India and Indonesia. However, Thierry Grundman sources in other countries too, including in France. The country of origin is indicated in the description of each item.

Do you make bespoke furniture?

Yes, we do. We use reclaimed wood to make all types of bespoke furniture or fittings in our local workshops. The delivery time is about three months. We require a detailed sketch in order to be able to give you a cost estimate, upon which a 50% deposit should be paid at the time of order. We guarantee the confidentiality of your designs.

Do you do drop-shipping?

Right now we do not do drop-shipping but are open to any suggestion.

Will I receive exactly the same product as in the website picture?

As far as furniture is concerned, with the exception of stools and some benches, you will of course receive the product selected in the photo. However, there may be a slight difference in color due to the colorimetry of the screens.

As far as some of the decorative objects are concerned, we will select for you an object identical to the one in the photo. However, there may be a slight difference in texture, patina or size.

I want to cancel my order.

If your order has not yet been prepared, you can still cancel it. If the deadline has passed, you will not be able to cancel your order.

  1. Click on “My orders” in your customer account.
  2. Select an order by clicking on “View order”.
  3. Click on “Cancel Order” if you wish to cancel an entire order, or “Cancel Item” if you wish to cancel a single item.

If you wish to change or add an item to your order, please contact us.

Tracking my package

As soon as your order leaves our warehouse, you will be sent an email confirming that your package has been dispatched with a tracking link so you can follow the delivery. If you already have your order tracking number, go to your carrier’s website:

If you do not have a tracking number, please contact us.

I have registered on your website but I don’t see the wholesale prices before tax

To view the wholesale prices (excluding VAT), simply log in to your account. If you are unable to log in, and have not forgotten your password, it is possible that your account may be temporarily blocked.  Please contact us for assistance.